A crown that comes off is a diagnosis visit before it is a cementation visit. This recement note template documents how and when it came off, what you found on the tooth and inside the crown, why recementing was appropriate, the cement used, and the prognosis conversation, so a second debond does not turn into a dispute.
By Yasmin Byott, DDS, MS · Founder, ButterNote · Updated
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Crown recementation #[19] (D2920). Chief complaint: crown came off [2 days ago while eating]; patient [brought the crown]. Medical history reviewed; [no changes]. Crown evaluated: [intact, no fractures, margins intact]. Tooth evaluated: [no recurrent caries, core intact, no fracture, retention form adequate]; tooth is [vital, asymptomatic]. Radiograph: PA #[19]: [no recurrent caries, no periapical pathology]. Old cement removed from the crown intaglio and the preparation; [intaglio air-abraded]. Crown tried in: complete seating, margins verified with explorer, contacts verified with floss. Crown recemented with [RelyX Unicem]. Excess cement removed; contacts flossed. Occlusion checked [and adjusted]. Prognosis discussed: [fair; repeat debond possible given short clinical crown; replacement crown with improved retention offered]. Patient [elected recementation]. Patient tolerated procedure well. Next visit: [recall as scheduled; return if the crown loosens again].
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Use this crown recementation note when you re-cement or re-bond a crown that has come loose on a natural tooth (D2920). Neighboring codes cover the other cases: D2910 for an inlay, onlay, veneer, or partial-coverage restoration; D2915 for a post and core; D6092 for an implant or abutment-supported crown; and D6930 for a fixed partial denture. Recementing a provisional crown during your own crown treatment is normally part of that treatment, not D2920, and many payers will not pay D2920 within a set period after the original seat by the same office.
The evaluation is the part that protects you. Before recementing, document why the crown came off and whether it should go back on: the condition of the crown (intact, fractured, worn through), the margins and fit, the preparation (recurrent caries, fractured core or tooth, short or overtapered walls), the pulpal or endodontic status, and the periodontal condition. A periapical or bitewing radiograph supports the call. If you find recurrent caries or a fracture, recementing as-is is usually not appropriate. Document the options instead (new crown with buildup, crown lengthening, endodontic treatment, extraction) and what the patient chose.
When you do recement, record how the crown and preparation were cleaned, that the crown seated completely with margins and contacts verified, the cement you used, excess removal, and the occlusion check. Then document the prognosis conversation. If the tooth has limited retention form or the crown is near the end of its life, saying so in the note before it comes off again is the difference between an expected outcome and a complaint.
Record when and how the crown came off, symptoms since, and whether the patient brought the crown.
Check the crown for fracture, wear-through, and margin integrity.
Check for recurrent caries, core or tooth fracture, retention form, and pulpal and periodontal status; take a radiograph.
Discuss recementation versus replacement or other treatment, with the prognosis, and record the patient's choice.
Remove old cement from crown and preparation, try in, verify seating, margins, and contacts, and cement; remove all excess.
Check and adjust occlusion, floss the contacts, and set the follow-up.
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